When you're selling products sensitive to cold like cosmetics, food items, or liquids wintertime shipping brings a unique challenge. If a customer's order ends up in an outdoor parcel locker, it might sit for hours (or even days) in freezing temperatures, risking product damage and refunds.
Luckily, Packrooster Shipping offers an easy solution, you can exclude outdoor parcel lockers from checkout options.
This small but powerful feature can save you money, protect your products, and keep customers happy especially during the colder months.
Why excluding outdoor parcel lockers matters
- Prevent product damage: Cold-sensitive items can freeze and spoil if left outside.
- Avoid refund and replacement costs: Damaged goods often mean expensive returns, reshipments, and lost revenue.
- Protect customer satisfaction: Nobody wants to receive a broken bottle of face serum or spoiled food item.
- Maintain product quality standards: Your brand reputation relies on delivering orders safely and intact.
How it works in Packrooster Shipping
When setting up your shipping methods in Packrooster, you can choose to exclude certain pickup points like outdoor lockers from showing up at checkout.
Instead, customers will only see safer options, such as:
- Indoor pickup points (inside stores or malls)
- Courier home delivery
- Store pickup options
This ensures that temperature-sensitive orders always have a better chance of reaching the customer safely.
Real-world benefits
Merchants who ship fragile or cold-sensitive products have already seen clear benefits:
- Fewer damaged orders during winter months
- Reduced refund rates
- Happier customers who receive products in perfect condition
- Operational cost savings by avoiding unnecessary reshipments
Especially for Shopify merchants selling in colder regions for example in the nordics, this feature can make a massive difference.
Protect your products with smart shipping choices
It's often the small optimizations that make the biggest impact on your bottom line and customer experience. By taking control of which shipping methods you offer, you not only protect your products - you protect your brand.
If you're a Shopify merchant using Packrooster Shipping, setting this up takes just a few minutes. And if you haven't tried Packrooster yet, now's a great time to start making your shipping smarter.
