English guide to set up Packrooster Shipping

• Airmee
• Bring / Posten
• Instabox
• Posti
• Posti (SmartShip / nShift)
• Matkahuolto (Direct API)
• DB Schenker (Direct API)
• Shipit (Direct API)
• Fiuge (Direct API)
• Kaukokiito (Direct API)
• GLS Finland (Direct API)
• DHL Express (Direct API via myDHL)
• Deutsche Post (Direct API)
• PostNord (FI, SE, DK & NO) (Direct API)
• Budbee (Direct API)
• nShift (ex-Unifaun)
• Omniva (Direct API)
• UPS
• CityMail
• DHL Freight Sweden

Please note! With Shipit API credentials you can use all carriers supported by Shipit

To connect a shipping carrier, first obtain the API credentials (API key, API password and possibly a customer number) from the carrier. Then open Packrooster Shipping and select Settings → Shipping Carrier Settings, where you'll find the carrier to connect and fields to enter the API credentials.

Once the credentials are in place, the integration is done and you can start creating shipping methods or search for pickup points. You can now also create shipping labels for your orders directly in Shopify, using Packrooster Shipping.

Start by generating a shipping method in Shopify → Settings → Shipping and Delivery. Choose the desired shipping profile and shipping zone and add a new shipping method. If you already have shipping methods in Shopify, you don't have to create a new one.

Open Packrooster Shipping→ Settings → Connect shipping methods. Fill the spots as guided:

Shipping method name: The shipping method name in Shopify
Shipping carrier: The shipping carrier you want to connect the shipping method to
Shipping method: The shipping method of the carrier you want to connect to.

After this configuration, the shipping method in Shopify and the one selected in Packrooster Shipping are connected and you don't have to manually select the shipping method when processing orders.

Please note that creating shipping methods and searching for pickup points in Packrooster requires third-party carrier-calculated shipping in your Shopify store. Carrier service is automatically included in Shopify Advanced and Plus plans. For Shopify plan you can request Shopify customer service to activate this feature for $20/month or choose annual billing for free access to the carrier service.

After carrier service is activated, you can create shipping methods and pickup points in Packrooster Shipping → Settings → Shipping methods.

To add a pickup point in Packrooster, go to Packrooster Shipping → Settings → Shipping Methods → "+ Add Pickup Points".

1. Select a Shipping Carrier.
2. Use the gear icon for extra settings like “Large package size” or “Handle with caution.” You can also change the shipping method here.
3. Configure Pickup Points Amount to control how many pickup points are shown at checkout.
4. Set a Shipping Method Name (e.g., “UPS – UPS Access Point”). This is not displayed at the checkout.
5. Enable "Phone Number Required at Checkout" if you want customers to enter their phone number.
6. Deactivate "Display at Checkout" to hide the pickup point from your store’s checkout.

To find out how to configure the pricing and visibility of the pickup point, check "How to control pricing and visibility of a shipping method or pickup point"

To add a new shipping method in Packrooster, go to Packrooster Shipping → Settings → Shipping Methods → "+ New Shipping Method".

1. Select a shipping carrier and shipping method.
2. Set shipping method name (this is what customers see at checkout).
3. (Optional) Add a Description, which will appear under the shipping method at checkout.
4. Enable "Phone Number Required" if you want customers to enter their phone number.
5. Deactivate "Display at Checkout" to hide the shipping method from your store’s checkout.

To find out how to configure the pricing and visibility of the pickup point, check "How to control pricing and visibility of a shipping method or pickup point"

In the Price section, you can:

- Set a fixed price for the shipping method.
- Define pricing based on order weight.
- Set a price limit for free shipping.

In the Visibility at Checkout section, you can restrict the visibility of the shipping method based on order weight or price range (Minimum – Maximum), product tags, product types, line item properties, just to name a few!

This applies to both shipping methods and pickup points. To print a return label when fulfilling orders, go to Other settings → Customer returns in the shipping method or pickup point settings. Enable the setting, choose the return method, and save. When you fulfill an order and print the shipping label, a return label will be printed automatically!

If you don't want to automate this to every order, you can also create the return label for the order only when necessary

Packrooster Shipping automatically adds order tags of the shipping method when new order arrives to your Shopify store.

After opening the order for fulfillment, mark products as packed by scanning product barcode or SKU

If you manually mark products as packed in Packrooster while processing the order, this setting lets you package all similar products with one click

If enabled, customs documentation prints automatically with the shipping label if required.

After you open the order in Packrooster, all order items are marked as packed instantly.

If an opened order is already fulfilled, Packrooster automatically opens the shipping label for printing.

When all products are marked as packed, Packrooster automatically creates a shipping label.

If enabled, shipping labels open for printing after creation.

If enabled, the order is fulfilled after the labels are created and printed.

Enter the sender's information here. Filling in all fields is recommended, as some carriers require it to function properly!

Enter the shipment's content description—essential for many carrier integrations!

Enter the weight of the packaging material used for shipping orders. It is recommended to set it to at least 10 grams, as setting it to zero (0) may prevent the shipping label from generating, depending on the carrier.

Please note: The packaging material weight is added to the product weight, which should be considered when planning weight-based shipping methods in Packrooster.

Enter your VAT ID's here, required for shipping orders that need customs documentation.

Activating this setting is recommended! When enabled, Shopify sends a shipment confirmation message to the customer when an order is fulfilled in Packrooster Shipping.

When enabled, a pop-up window displays any 'additional information' message from the customer, if provided, in the order processing view of Packrooster Shipping.

Highlighted customer tags, such as 'VIP' or 'Blacklisted,' prevent automated printing of fulfillment and shipping labels, indicating that the order requires manual processing.

When processing a single order, you can modify the shipping method before fulfillment or fulfill only part of the order.

1. Open the order in Shopify and select More actions → Open with Packrooster. This will open the order in Packrooster.

2. Review and edit customer details, the selected carrier, shipping method, and other order information if necessary.

3. Mark the products as packed and click "Send packed products".

Now you can print the shipping label for the order! Depending on the automation settings that you have configured in General settings, Packrooster also fulfills the order when you click "Send packed products". To configure your automations, check "After all items are packed" at General settings!

To process multiple orders at once

1. Open the Orders page in Shopify and select all the orders you want to process.

2. After marking the orders, select More actions → Open with Packrooster. This will display a list of orders along with the tracking numbers that will be generated.

3. Scroll to the bottom of the page and select "Print shipping labels". From the setting "Fulfill printed orders" you can choose if you want to fulfill the orders automatically after the printing.

This way of processing orders is especially suitable for high volume merchants and everyone who wants to prevent the issue of connecting wrong shipping labels to the shipment. With Packrooster Shipping, it is possible to automate order processing so that you can fulfill the order and print out the shipping label by scanning a barcode from a packing slip of the order. For this order processing system, you're going to need to have a barcode scanner and a label printer.

Optimized order processing works like this:

1. Gather the products of the orders to the packaging table

2. After each packed order, scan the barcode from the packing slip to the order search of Packrooster Shipping.

3. The label printer will print out a shipping label, the order gets fulfilled and customer receives a tracking code for their shipment.

You can read an in-depth guide for the optimized order processing here.

If you need help to setup optimized order processing for your Shopify stores warehouse, reach us out and we'll help you get started!