English guide to set up Packrooster Shipping

• Airmee
• Bring / Posten
• Instabox
• Posti
• Posti (SmartShip / nShift)
• Matkahuolto (Direct API)
• DB Schenker (Direct API)
• DB Schenker Sweden (Direct API)
• Shipit (Direct API)
• Fiuge (Direct API)
• Kaukokiito (Direct API)
• GLS Finland (Direct API)
• DHL Express (Direct API via myDHL)
• DHL Freight Sweden
• Deutsche Post (Direct API)
• PostNord (FI, SE, DK & NO) (Direct API)
• Budbee (Direct API)
• nShift (ex-Unifaun)
• Omniva (Direct API)
• UPS
• CityMail
• Helthjem

Please note! With Shipit API credentials you can use all carriers supported by Shipit

To connect a shipping carrier, first obtain the API credentials (API key, API password and possibly a customer number) from the carrier. Then open Packrooster Shipping and select Settings → Shipping Carrier Settings, where you'll find the carrier to connect and fields to enter the API credentials.

Once the credentials are in place, the integration is done and you can start creating shipping methods or search for pickup points. You can now also create shipping labels for your orders directly in Shopify, using Packrooster Shipping.

Open Packrooster Shipping→ Settings → Connect shipping methods.

Shipping method name: The shipping method name in Shopify
Shipping carrier: The shipping carrier you want to connect the shipping method to
Shipping method: The shipping method of the carrier you want to connect to

This connection ensures that you don't have to manually select the shipping method when processing orders.

Creating shipping methods or pickup points to Shopify checkout with external App requires Shopify's third-party carrier-calculated shipping rates ("carrier service") feature.

This is automatically included in Shopify Advanced and Shopify Plus plans. For Shopify Grow plan you can request Shopify's customer service to activate this feature for an additional $20/month cost or by changing your Shopify billing to annual and then requesting this from Shopify's customer service..

After carrier service is activated, you can create shipping methods and pickup points in Packrooster Shipping → Settings → Shipping methods.

Add pickup points to your checkout from:

App → Settings → Shipping Methods → + Add Pickup Points

If you don't see your carrier in the list, make sure you've added the API credentials to your shipping carrier settings.

Add advanced shipping methods to your checkout from:

App → Settings → Shipping Methods → + New Shipping Method

If you don't see your carrier in the list, make sure you've added the API credentials to your shipping carrier settings.

From each shipping rate or pickup points created in Packrooster, you can control the price and visibility.

- Set a fixed price
- Define pricing based on order weight
- Set price limit for free shipping

In Visibility at Checkout section, you can adjust the visibility of the shipping method based on order weight, price, product tags, product types, line item properties and much more.

To print return labels only when customer wishes to create a return, you can open the order in Packrooster and print return label for that order manually.

To include return labels with shipped orders, you can choose to print return label after shipping label automatically by setting this on for each shipping rate you want by editing settings for each shipping rate. When you fulfill order and print the shipping label, a return label will be printed automatically.

When turned on, Packrooster will automatically add order tags of the shipping carrier and shipping method used in order.

Avoid packing mistakes by scanning the products to orders using barcode or SKU.

Mark the whole quantity of a line item as packed with one click.

If enabled, customs documentation prints automatically with the shipping label.

After you open the order in Packrooster, all order items are marked as packed automatically.

If you open an order that is already fulfilled and you have printing automation on, Packrooster will automatically open the shipping label for printing.

This is generally toggled off to avoid the mistake of shipping the same order twice.

When all products are marked as packed, Packrooster automatically creates a shipping label.

If enabled, shipping labels open in print dialog automatically. You can adjust Google Chrome to automatically approve print dialog for automatic printing ("kiosk-printing").

If enabled, the order is fulfilled after the labels are created and printed.

Edit the information of the sender from each of your shipping locations.

Content description for shipments. This is mandatory for many shipping rates. Usually stores use a generic phrase such as "[store_name] products."

The weight of the packaging material in grams. It is recommended to set it to at least 10 grams, as setting it to zero (0) may prevent the shipping label from generating, depending on the carrier.

Please note: When creating weight-based rates in Packrooster, the packaging material weight is included.

Enter your VAT ID's here. If you have only one VAT ID, you can enter that to all shipping zones. This setting also allows you to use separate VAT ID's for different zones if you're VAT registered in different countries.

Required e.g. for customs documents.

When enabled, Shopify sends a shipment confirmation message with shipment tracking information to the customer when order is fulfilled in Packrooster Shipping.

When enabled, order note written by customer (e.g. in cart when creating order) pops up when processing the order.

With highlighted customer tags - such as 'VIP' or 'Blacklisted' - you can prevent automated order processing, indicating that the order requires manual actions.

Open the order in Shopify admin and select More actions → Open with Packrooster.

By opening a single order in Packrooster, you can modify the shipping method, pickup location or other shipping information before processing the order. This allows you to make partial fulfillments to orders, too.

Open the Orders list in Shopify and select all the orders you want to process and select More actions → Open with Packrooster.

Here you can fulfill & print shipping labels to all the selected orders in bulk.

Automate your order processing with barcode scanning. Scan the order number from packing slip, receipt or invoice to Packrooster's order search, and the automations set up in your General settings will do the rest:

Shipment is created, order is fulfilled, print dialog is opened (and accepted with Chrome's kiosk-printing) and Shopify's shipping confirmation email is sent to the customer with shipment tracking information.

If you need help setting up automations, don't hesitate to contact our customer service.