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DHL eCommerce (Parcel Connect) - Connect with Shopify

Your perfect fit for European e-commerce - DHL eCommerce offers Parcel Connect shipping for 28 countries in Europe and additional shipping services for international shipping.

Parcel Connect combines the global power of DHL with the local expertise of domestic delivery partners. For many businesses, expanding affordably into Europe can be a real challenge with the complexity of dealing with different carriers, restrictions and markets. What you need is a logistics partner, not just a provider, who can work with you to ensure your customers everywhere are satisfied. With our eConnect API, the doors are also open for worldwide shipping.

Best for:

- Shipping of Parcel Connect, Parcel Return Connect and Parcel Connect PLUS
- Creating cross-border & direct injection shipments within Europe
- Large business customers of DHL eCommerce in Europe
- Sending shipments within Europe and from Europe (excl. DE) into Rest of World

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Supported DHL eCommerce (Parcel Connect) features

Supported countries

What is DHL eCommerce?

DHL eCommerce is DHL’s specialized parcel logistics division focused on domestic and cross-border e-commerce deliveries. It is designed to support online retailers shipping parcels to consumers across Europe and international markets with predictable transit times and reliable last-mile delivery.

The service is widely used by merchants selling cross-border, as it connects DHL’s international transport network with local delivery partners in each destination country. This allows recipients to receive parcels through familiar last-mile carriers while merchants benefit from unified tracking and simplified cross-border logistics.

DHL eCommerce is particularly suited for businesses that need scalable parcel delivery, transparent tracking, and delivery options that align with modern e-commerce expectations.

DHL delivery van with a driver in front of a house

DHL eCommerce shipping services

DHL eCommerce provides three main shipping services designed for cross-border parcel delivery. DHL Parcel Connect is a standard European cross-border parcel service offering reliable delivery through local last-mile partners. It is commonly used for cost-efficient shipping where predictable delivery times are required.

DHL Parcel Connect Plus is specifically designed for business-to-business (B2B) cross-border e-commerce shipping, combining DHL’s international network with business-friendly features such as higher weight limits, support for multiple pieces or pallets in one shipment, delivery to business premises, and proof of delivery with signature.

DHL Parcel International is intended for shipments beyond Europe or to selected global destinations. It supports international e-commerce deliveries with tracking and customs-ready processes, making it suitable for merchants shipping to markets outside the European Union.

DHL delivery person handing a package to a customer outside a house.

DHL eCommerce service comparison

Comparison of DHL eCommerce shipping services including delivery scope, typical transit times, use cases, and key benefits. Prices are indicative and may vary based on destination, parcel size, delivery options, and contractual agreements.

Service Delivery scope Best for Typical transit time Indicative price range Key benefits
DHL Parcel Connect European cross-border delivery Standard international e-commerce shipments (B2C and small B2B) 2–5 business days From €6–€15 Reliable delivery, local last-mile partners, end-to-end tracking
DHL Parcel Connect Plus European cross-border delivery B2B shipments including heavier or multi-piece parcels 2–5 business days From €10–€30 Supports larger parcels, business delivery addresses, proof of delivery, multi-piece shipments
DHL Parcel International Global delivery International shipments outside Europe 4–10 business days From €10–€30 Worldwide reach, customs-ready processes, international tracking

History of DHL eCommerce

DHL eCommerce was established as part of the DHL Group’s response to the rapid growth of global e-commerce. As online shopping volumes increased, DHL expanded its parcel-focused solutions to better serve merchants shipping directly to consumers across borders.

Over time, DHL eCommerce has evolved into a dedicated division with its own network, technology, and delivery partnerships. By combining DHL’s international transport expertise with local last-mile delivery networks, DHL eCommerce has become a key player in cross-border parcel logistics for online retailers worldwide.

Today, DHL eCommerce continues to invest in digital tools, tracking capabilities, and international delivery infrastructure to support the growing demands of global e-commerce.

Modern industrial building with DHL logos, featuring a truck in front.

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